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Records Information Management (RIM)
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The systematic control of records throughout their life cycle.
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Enterprise Content Management (ECM)
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The strategies, methods, and tools used to capture, manage, store, preserve, and deliver content and documents related to organizational processes. ECM tools and strategies allow the management of an organization's unstructured information, wherever that information exists.
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Disaster Recovery (DR) Plan
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A written and approved guide that will allow an organization to restore critical business operations and information if a catastrophe would occur.
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Business continuity
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The ability of an organization to continue operations despite a disruption or disaster.
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Workflow
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The series of events that must take place within an organization in order to complete a specific task.
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Warm site
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A pre-determined location equipped with the resources that will allow an organization to restore business operations in the event of a disaster declaration.
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Cold site
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A pre-determined, unequipped location that can be used in the event a warm site is unavailable.
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Hot site
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A pre-determined location configured to mirror an organization to allow the immediate restore of business operations in the event of a disaster declaration.
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Disaster declaration
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A business process that puts into motion the Disaster Recovery plan.
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Active Records
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Information that could be used in daily business processes. Preceeds the archive stage of a record.
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Archive Records
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Information that is no longer used in daily business processes, but can still be used for long-term referenced.
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Optical Character Recognition (OCR)
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Technique by which images of characters can be machine-identified, then converted into computer processable codes.
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Document Management
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Software that controls and organizes documents throughout an enterprise. Incorporates document and content capture, workflow, document repositories, COLD/ERM and output systems, and information retrieval systems.
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Enterprise Report Management (ERM) a.k.a. Computer Output to Laser Disc (COLD)
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A system used to capture, archive, store, and retrieve large-volume data such as accounting reports, loan records, inventories, shipping and receiving documents, and customer bills. This system was designed to replace paper creation and microfiche solutions.
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